Every
startup starts with an idea. An idea generated by the founders who are
passionate about solving a problem that affects millions of people. An idea can
also be about creating a new space where no other player exists. This idea once
it is validated in the market gives shape to a successful startup. On the other
hand, if the idea fails during pilot, founders need to take steps to change
offering that matches the market need or shut down the operations.
Startups
operate under challenging conditions. The primary challenge is always the want
of capital to meet operational requirements and also for expansion. Many
surveys give different reasons such as disagreements among shareholders,
pricing issues, market need among others. All of these factors determine the
success rate but falls behind precedence of capital. Adequate capital at the start of a
venture will help
startup founders to escape the harsh reality of funds falling short and also
help to focus on the core business.
There
are different factors that help a startup stand on its feet. We have outlined
some of the most relevant ones in our article.
1.
Fund Corpus
The
first thing that founders must focus on apart from the core product development
or offering services is to create a fund corpus that will help them to sustain
the operational gap. The timing of the initial fund raise when you take fund
from investors and the launch of the product or services should be minimal. The
objective here is to ensure that the raised funds are only used to plug the
viability gap and also use a part of the funds for marketing and expansion
purpose. Sometime entrepreneurs may find it challenging to create the financial
forecasting for the next financial year. In that case it is advisable that they
take professional help from individuals or organizations offering feasibility
study services. They can help to break down the financial requirements and map
it to the exact cash requirements required month on month.
2.
Capital Requirements
This
far for the capital requirements! Now let me focus on another very important
and often repeated word "perseverance". I think that after capital
the single most important factor that determines success or failure of an
organization is perseverance. An entrepreneur will face multiple challenges in
the journey to success and as Jack Ma has rightly said "Today is cruel.
Tomorrow is crueller. And the day after tomorrow is beautiful". We need to
understand that the "day after tomorrow" that Ma is referring to may
be a long period of time which can run into a few years. During this period the
grit of the team will determine failure from success.
3.
Team Work
I
would also like to highlight teamwork as another important aspect of a successful
startup. Each
member of the team whether they are founders or employees should perform their
roles diligently. Founders need to be very careful while hiring team members
because non-performance can cause a severe drain on scarce resources and limit
the company's ability to generate revenue. There should be well defined KRA’s
that will enable the management to measure the performance of the team members.
4.
Avoid clients who do not value your
work
There
will be clients who will never appreciate the work done. It is difficult to
understand the nature of a client until you start working with them. However,
based upon my experience I have seen that clients who take very long in closing
a deal, negotiate hard and take long time to give a feedback are generally the
ones that should be avoided. Apart from that if a client does not display
professional attitude during calls and meetings they should generally be
avoided. It matters losing a client during the formative years but it is better
to avoid working with a bad client who may give you difficult time in the long
run.
5.
Making mistake is not a crime
As a startup
founder you are bound to make mistakes. These mistakes can be anything like
buying a cheap computer to save some money, a bad hire or a bad marketing
strategy. All these matter when resources are limited. However if you are not
making any mistakes means that you are not taking risks at all. An entrepreneur
who takes even a certain degree of risks is bound to make mistakes. We should
not feel bad for these mistakes but at the same time we must take corrective
actions to remedy the mistakes as quickly as possible. Do not delay a decision
because that can be costly.
Every
mistake that we make should help us to improve and ensure that the same mistake
is not repeated. It should make us think why the mistake was made in the first
place and how it can be avoided in future. This path of thinking should lead us
to the next level of innovation and success.
6.
Control of your work schedule
The
biggest advantage of being an entrepreneur is controlling your own schedule.
Sundays can be fundays for some but for an entrepreneur it can be the best day
to do your work. Entrepreneurs are free to choose their breaks and holidays. It
helps to refresh and rejuvenate before they start on another hectic schedule.
Your
regular work schedule need not follow the 9 to 5 cycle. You are free to work
either in the morning or late nights depending upon your requirement. The
work-life balance can be achieved by working your own timings. Many start-up
founders work from home and come to office as per their
7.
Setting Up Deadlines
Timebound
and result driven initiatives can be a determining factor of success. If the
founders decide on developing a new product feature or a new marketing
initiative, these should be clearly defined by results to be achieved at the
end of the time period defined for the job. A project management tool could be
the best solution for this. There are multiple project tools that are available
in the market and adopting one of them to track your project metrics can give
positive results. The data that is collected should be monitored closely and
graphs created to determine the direction of the initiative.
Timely
interjection when an initiative is not going in the right direction will also determine
success or failure. Founders will need to check the analytics and derived
graphs to get a quick snapshot. If the product development is taking more time
than expected, immediate steps should be taken to ensure that the development
program is back on track. Similarly in the case of marketing initiatives, if
the traffic numbers or expected leads are not increasing steps should be taken
to correct the same.
8.
Proper Legal Structure
The
foundation or legal structure of a startup is what founders need to have a
clear idea from the beginning. This is one area that founders are not really
bothered about when they start the company. They are interested to develop the
product and get clients as fast as possible. However, with Government
regulations tightening on startups with respect to funding, valuations and
taxes it is wise for founders to take professional help in these matters. Once
these aspects are set-up, founders can focus on building the business and scaling-up quickly. Angel
Investors and VC’s also prefer to invest in companies that are well structured.
It becomes easier for them to decide on their investment. Founders need to
ensure that areas like shareholding, exit terms and other factors need to be
sorted out at the beginning. These are areas that can cause litigation at later
stages and can be reasons for failure.
9.
Having a Mentor
Advisors
and Mentors also play a big role in determining the success of a startup. Advisors should include people
who have done it before and know the challenges and intricacies of scaling-up a
venture. They are able to flag-off the challenges and risks along the way and guide
the startup on the right path. Networking with industry, investors and other
stakeholders are some of the other areas that mentors can help. These are very
important factors for startup success.
All
these factors and more clubbed together determine the success or failure rates of
startups. Founders should always be on the top of the game to ensure that all
functions of the company are running efficiently. The line dividing the work
functions of founders in a startup maybe blurred but that does not stop them to
micro manage the team. The delivery efficiency with respect to all functions
should be adhered to ensure that the start-up is a success.
In
conclusion I would like to sound a cautious note for all founders. Startup is a
difficult game and very few are able to make the cut. There are multiple
challenges that will come our way but we need to handle every challenge
methodically and not crumble under pressure. Founders need to take
responsibility for their failure or success. However they should enjoy the
journey as it unfolds. Family, friends and wellwishers can always offer the
social support and comfort to help founders take up these challenges and move
ahead.
This
much for today. More in my next post when I speak more from my experience.
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