A
technology product business plan involves a clear delineation of tech
superiority as compared to other available solutions in the market. When presenting to investors the key element
they look at is the “deep technology” that defines the product. A simple
workflow driven solution is passé. Customer Experience has another added
element to it what is defined a Customer Journey Management and will be one of
the most important aspects of a solution now and in the years ahead. Marketing the solution is another key aspect.
All-in-all, tech is going through a major overall and newer solutions should
talk about these aspects in their startup business plan. There is no denying
the fact that investors will want to invest in something happening and not
another Airbnb or a Groupon which were a rage just a decade ago. Technology has
changed quickly over the last 10 years and we should be up-to-it. Ai, IoT,
Machine Language are the buzz words of the day. It is important to note that a
small business plan of 20-25 pages should not be loaded with too much technology
as investors should not want too much about technology in a first level
business plan.
The next
very important aspect of the business plan apart from the solution is the
marketing strategy. It is known that if
you market well, a product in making can also find a customer. This does not
mean that I am putting less emphasis on the product. A great marketing strategy
should define the plan. I have tied together some of the strategies that should
go in the plan:
- Strong pre- launch app marketing
effort:
Marketing of the solution should be done much before the launch of
the solution. Marketing efforts should be started at the moment development
starts. The marketing investment should start at a soft mode at the beginning,
continues to build, and eventually should peak with the successful launch of
the product.
- Beta Launch if it is an app:
The App should be launched in Beta mode in some selected cities or
localities that should be considered as most preferred as per the research of the
target audience. Such strategies will increase the popularity & usefulness
of the app even before final launch and will make the post launch acceptability
much easier.
- Blogging should be started as
quickly as possible:
Dedicated Blog discussion should be held regarding the solution
for updating the growing user base. Blogging is important not only for building
interest around the app but also for solidifying it as an integral voice of
communication in favor of the app.
- Attractive sneak peeks and teasers will be arranged
Sneak Peeks like “screenshots of the app”,” a video promo”, or in
some cases” just a blog post describing
what the new app will be about” can
drive hundreds, if not thousands, of email signups and provide a ripe list for
getting early, interested users.
Now the next important aspect is to check on the competition.
The plan should clearly identify the competition in terms of the product, marketing
strategies, user numbers and other defined parameters. The available market for
the solution in terms of user growth and market growth over a period of 3-5
years should give investors a good idea of the business growth.
Depending on the stage of the business, the traction if
applicable should be defined. Even if it is in a development stage, if you have
some early users who have used the solution and given their feedback should
score a brownie with the investors. In case of a more matured product
lifecycle, you should show some actual user data which should make a case with
the investors. The stage of the business will also decide on whether you need
to develop a basic plan or an advanced plan.
An advanced business plan is suitable if it involves a high
degree of complexity. It fits well into companies that have been in business
for a few years and have y-o-y cash flows to be mapped, income statements to be
generated, valuations, ratios etc. These are parameters that make these plans
complex and require a high degree of expertise to complete these plans. The complexity will also depend on the
technology and business functions that the plan has to cover. The plan can be
written by the entrepreneur or they may want to engage a Business planning services
consultant or it can be a mixed approach wherein the entrepreneur himself
outlines the product and the Business plan writing consultant does the market
research, risks, valuations, competition and does the packaging of the plan. A
high tech plan if done collaboratively can bring out the best elements of the
business and stand a higher chance of getting investment.
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